According to a man with the Twitter account @Ezevictorr, the package was already torn when it arrived in Nigeria, and the iPhone 13 pro max, which was claimed in America, was nowhere to be found.

The man stated that he did not know what to do next in the situation and appealed to anyone who could assist him.

He wrote:

This country is going downhill fast. After waiting over two weeks for an international parcel sent by my wife since the 16th of March to arrive, I got a call from Nipost/EMS yesterday asking me to come pick it up.

On getting to the Nipost office here in Asaba, I was told that there was a discrepancy on one of my parcels and I was given a letter handwritten by an Ems Nigeria official claiming that my parcel arrived torn and that the iPhone 13 pro max, which was declared by EMS America to be in the box, wasn’t found in it.

I don’t even know how to process this whole thing or even where to begin pursuing this case. Attached to this thread is the letter, the receipt declaring my phone stolen, and an EMS America label declaring that one phone was put in the box. ”